How to Handle That Dreaded Discipline Problem

There’s no doubt about it – for many of us, handling discipline is probably one of the things we dread most about our jobs. Yikes! The key is to understand the importance of doing what we dread the most – handling it! So often we try to ignore it, hoping it will go away. Does it? Rarely. And what we try to …

Successfully Developing Employees Through Coaching

Some library organizations are seeing the benefits of using coaching with their people. Many organizations do not feel ready to have their managers take on a coaching role. In a 2016 survey of nearly 800 managers and leaders by SHRM/Globoforce, 93% of those surveyed said that their managers needed training to effectively coach their employees. Whether you are wanting to improve …