Effective Workplace Communication Skills

Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day. This interactive and informative webinar program will give attendees the …

Innovative Approaches to Change Management, Part 2

Learning to Love Resistance Libraries are experiencing a time of rapid revolutionary change that never seems to let up. Change can be disruptive, upsetting, stressful, and unpredictable. Oftentimes we are faced with multiple changes at the same time. How can we best adapt to frequent and significant change? How do healthy library organizations manage change? What are the best strategies …

Innovative Approaches to Change Management, Part 1

Rethinking Quality Communication Strategies Libraries are experiencing a time of rapid revolutionary change that never seems to let up. Change can be disruptive, upsetting, stressful, and unpredictable. Oftentimes we are faced with multiple changes at the same time. How can we best adapt to frequent and significant change? How do healthy library organizations manage change? What are the best strategies …