Effective Workplace Communication Skills

Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day. This interactive and informative webinar program will give attendees the …

Innovative Approaches to Change Management, Part 2

Learning to Love Resistance Libraries are experiencing a time of rapid revolutionary change that never seems to let up. Change can be disruptive, upsetting, stressful, and unpredictable. Oftentimes we are faced with multiple changes at the same time. How can we best adapt to frequent and significant change? How do healthy library organizations manage change? What are the best strategies …

Innovative Approaches to Change Management, Part 1

Rethinking Quality Communication Strategies Libraries are experiencing a time of rapid revolutionary change that never seems to let up. Change can be disruptive, upsetting, stressful, and unpredictable. Oftentimes we are faced with multiple changes at the same time. How can we best adapt to frequent and significant change? How do healthy library organizations manage change? What are the best strategies …

Tips & Tactics for Time Management & Organizational Skills

Feeling overwhelmed by deadlines as well as pressure from the many different demands on your time? Librarians and library staff members frequently report that they feel stressed by the need to multi-task, to keep up-to-date, and to manage tight schedules. There never seems to be enough time to get everything done on time. How can you work more efficiently and …

Successfully Developing Employees Through Coaching

Some library organizations are seeing the benefits of using coaching with their people. Many organizations do not feel ready to have their managers take on a coaching role. In a 2016 survey of nearly 800 managers and leaders by SHRM/Globoforce, 93% of those surveyed said that their managers needed training to effectively coach their employees. Whether you are wanting to improve …