Helping the Homeless: How Libraries Offer Hope

Libraries across Utah attract homeless patrons for a variety of reasons.  Join Ethan Sellers (Volunteers of America) to learn about the role of the library in aiding the homeless population.  Find out about demographics, factors and causes, and agencies that can offer assistance.  Learn best practices for interacting with the homeless and the library’s role as a tool in reducing poverty. View Webinar: Online …

Innovative Approaches to Change Management, Part 2

Learning to Love Resistance Libraries are experiencing a time of rapid revolutionary change that never seems to let up. Change can be disruptive, upsetting, stressful, and unpredictable. Oftentimes we are faced with multiple changes at the same time. How can we best adapt to frequent and significant change? How do healthy library organizations manage change? What are the best strategies …

Innovative Approaches to Change Management, Part 1

Rethinking Quality Communication Strategies Libraries are experiencing a time of rapid revolutionary change that never seems to let up. Change can be disruptive, upsetting, stressful, and unpredictable. Oftentimes we are faced with multiple changes at the same time. How can we best adapt to frequent and significant change? How do healthy library organizations manage change? What are the best strategies …

Programming for ‘Tweens

As librarians, we often offer abundant storytimes and teen programs. But what about our patrons between these age groups? Join us for a webinar on programming for ‘tweens (ages 8-12). Whether you’ve been offering ‘tween programs for years or you’re just getting started, you’ll come away with ideas on program themes, structures, and organization. View Webinar: Online Presenter: Amanda Moss Struckmeyer …

Tips & Tactics for Time Management & Organizational Skills

Feeling overwhelmed by deadlines as well as pressure from the many different demands on your time? Librarians and library staff members frequently report that they feel stressed by the need to multi-task, to keep up-to-date, and to manage tight schedules. There never seems to be enough time to get everything done on time. How can you work more efficiently and …

Successfully Developing Employees Through Coaching

Some library organizations are seeing the benefits of using coaching with their people. Many organizations do not feel ready to have their managers take on a coaching role. In a 2016 survey of nearly 800 managers and leaders by SHRM/Globoforce, 93% of those surveyed said that their managers needed training to effectively coach their employees. Whether you are wanting to improve …

Strategic Planning 101

Strategic planning is similar to preparing for a family trip. You do some research, figure where you want to go – and how you will accommodate the conflicting desires of parents and siblings – align calendars, check the budget, and figure out how you will launch the trip, including getting the car tuned and finding a trustworthy place to board …

Beyond Basic Searching with NoveList Plus

NoveList has some great resources right on the home page but there are some hidden gems you might not know about. Learn a few search strategies that can quickly uncover new recommendations or lists. Explore the Advanced Search limiters and use field codes to specify exactly what you want NoveList to search. Only have 10 minutes to share NoveList tips …

Getting to Yes

This workshop is intended to help staff break free from saying “No” to patrons as a general rule, and to get to the “Yes” in every transaction. We’ll explore our mental models of customers, our jobs and the mission of the library. We’ll practice seeing things from the patron’s perspective and then use the groups creativity and experience to create …